Return & Refund Policy

Retoria Shop

Your satisfaction matters to us. This Return & Refund Policy explains how returns, exchanges, and refunds are handled at Retoria Shop.

Return Eligibility

We accept returns for both defective and non-defective products.

• Returns must be requested within 30 days of delivery
• No final sale items
• No restocking fees

Return Method

• Return method: By mail
• Return shipping: Free (covered by Retoria Shop)
• Return label: Download and print (Free)

Exchanges

We offer exchanges within the same 30-day return window. To request an exchange, please contact us by email and our team will assist you.

Refunds

Once your returned item is received and inspected, your refund will be processed within 1 business day.

Please allow up to 7 working days for the refund to appear on your bank or card statement, depending on your payment provider.

How to Start a Return

To initiate a return or exchange, contact us using the details below:

Business Information

Store Name: Retoria Shop
Business Address:
1101 Breckenridge Rd
Fairbanks, AK 99709
United States