FAQ

Frequently Asked Questions

Where is your store located?
– We are located at: 19 Dicey Ave, London NW2 6AR, United Kingdom

What is Legendkitss’s return policy?
– We accept returns within 30 days of delivery for both defective and non-defective products.
– Returns are free, no restocking fees apply, and all items are eligible for return.
– For full details, please see our Returns & Refunds Policy page.

Will I receive a confirmation email when my order is submitted online?
– Yes. Once your order is placed, you will receive an automatic confirmation email confirming that your order has been received.

How do I process a return?
– You can request a return by contacting us via email at support@legendkitss.com.
– We will provide a free downloadable return label to print and use for your return via Royal Mail.

Are there any product exclusions or restrictions?
– No — all products we sell are eligible for returns or exchanges within the return window.
– We do not have final sale items.

How do I sign up for emails?
– You can subscribe to our newsletter by visiting our website and entering your email in the sign-up section.
– You’ll receive updates on new arrivals, styling tips, and exclusive offers.

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Contact Information

– 👤 Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT)
– 📞 Phone: +44 7533 072451
– 📩 Email: support@legendkitss.com
– 🏠 Office Address: 19 Dicey Ave, London NW2 6AR, United Kingdom